The Luxury of using Adepa Naturals

    We recognize that every visitor to www.adepanaturals.com is concerned about maintaining privacy. Therefore, it is our goal to make each visitor feel secure about accessing and using our Site.

    What is done with your personal information?

    User data collected help us to personalize our website according to each user’s wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:
    • Process orders
    • Deliver products and services
    • Process payments and communicate with you about your orders, products, services and promotional offers
    • Keep and update our database and your accounts with us
    • Propose a unique and targeted navigation experience
    • Prevent and detect fraud and abuse on our website

     What about Cookies?

    Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted.
    The acceptance of cookies is not a requirement for visiting the Site. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.
    Adepa Naturals uses Google Analytics for marketing and personal data optimization purposes. Adepa Naturals also uses Google Digital Marketing to propose targeted offers.

     Examples of Information Collected:
    • Information you give us: You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Adepa Naturals; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped.
    • Automatic information: Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers ; the full Uniform Resource Locator (URL) clickstream to, though, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
    • Mobile: Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
    • Information from other sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services; search term and search result information from some searches conducted through the Web search features.
    How Secure is Information about Me?
    It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
    We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. . Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception.
    What are your rights?
    If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
    Disclosure of personal information
    Except as disclosed in this policy, we do not sell or disclose information that identifies our customers personally or makes it possible for other parties to contact them directly without our customers’ consent unless we are required to do so by law or as disclosed to you when we request the information from you. We may disclose personal information for the following purposes: (1) to conform with the law, respond to claims, or comply with legal process served on Adepa Naturals (e.g. a lawful subpoena, warrant or court order); (2) to enforce or apply our policies or agreements (including to initiate, render, bill, and collect for amounts owed to us); (3) to protect and defend our or our users’ rights or property, the Site, our employees, customers or the public, including fraudulent, abusive, or unlawful use of our Site; or (4) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

    Contact by us
    In order to provide service to you, the Site will send you communications related to your transactions, security or the administration of its website. From time to time, the Site and its affiliates may also wish to send you other messages or updates about the Site or its promotions and other activities. If you do not wish to receive non-transaction/security related communications from us, please send an email containing your request.

    Contact
    If you have questions about this privacy statement, the information practices of the Site, or your dealings with the Site, please contact us at info@adepanaturals.com.

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